The Aetna member website is your secure members-only website. You can use it to check your plan balances and activity, and remaining deductible and coinsurance. You can also view detailed claims information.If you have questions about your medical plan details, you may send a secure message to Member Services within the Aetna member website. Look for the “Messages” or “Contact Us” link on the top right of the page. You may also call the LM HealthWorks Plan at 1-877-458-4975 and select prompt 1 for medical questions.The Summary Plan Description (found under the Your Health Plan tab on this website) is your governing document for your benefits and can provide details around your Plan Features and Limits.
Back to Using the Plan FAQs
