You can register with the Aetna member web site (formerly Navigator) for self-service convenience and a world of health information.
Click here to take the tour!
Register now with the Aetna member web site (formerly Navigator), your secure source for health information and self-service.
Look at the results of claims that were processed and find out when payments were made. You can also find out your share of the cost.
Lost your card? On the Aetna member web site, you can print a temporary ID card to use. You may also email Member Services from Navigator or call LM HealthWorks at 1-877-458-4975 to request a replacement card.
Note: To request a prescription drug ID card, please go to the Express Scripts web site.
With the Aetna member web site's Cost of Care tools, you can get estimated average costs for medical treatments and procedures, tests and other services in your area. Use this information to have a discussion with your doctor about care options. Learn more >
Use Navigator’s Hospital Comparison Tool to compare hospitals in your area on the measures and qualities that mean the most to you.
This report puts all of your claims-based information in one place. Forgot when you had that routine exam or treatment? Can’t recall how much your doctor charged for that visit? You can find it all in your Health History Report.
As an LM HealthWorks Plan member, you can email Member Services right from your Aetna member web site home page. Member Services can help with claim and benefits questions, address changes, replacement medical ID cards and other needs.
