If you’re in an active course of treatment with an out-of-network doctor at the time you become a member of the LM HealthWorks Plan, you may be eligible for Transition Coverage.

Medical Transition of Care

"Two of my family members have been receiving telephone counseling with a plan nurse to help manage their chronic conditions. How can I help keep them on track once I enroll in the new plan?"

The LM HealthWorks Plan provides members with access to Condition Management programs. Please call the phone number on the front of your medical ID card and select the option to speak with a Care Navigator. The Care Navigator will connect you with an LM HealthWorks Condition Management Coach. The Coach is a registered nurse that can help you and/or your family members understand your medical condition(s) as well as provide support and information to better manage your health.

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