If you’re in an active course of treatment with an out-of-network doctor at the time you become a member of the LM HealthWorks Plan, you may be eligible for Transition Coverage.

Medical Transition of Care

"What should I do to find a new, in-network doctor?"

Once you become a member of the LM HealthWorks Plan, you may want to find a new, in-network doctor. You can search for and choose your new doctor by:

  • Using DocFind®, the online provider directory. Here you'll find an up-to-date listing of network doctors, hospitals and other care providers for you to choose from.
  • Asking your current doctor for a recommendation. Let him or her know that Aetna is the LM HealthWorks Plan administrator. That way, your doctor can recommend a provider who belongs to the plan's network.

Another option is to nominate your current doctor for network membership. Learn more.

img_star.gif Look for the Aexcel star! Aexcel is a group of specialists within the plan’s network who are considered higher performers, in terms of clinical performance and efficiency, in their specialty areas. These specialists are noted with a blue star in the online provider directory, and are called Aexcel-designated providers.

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